Shipping Policy

Important information

• Order deadline: 17:00 (GMT+0:00) Greenwich Mean Time (United Kingdom)
• Order processing: 1–3 business days (Monday–Friday)
• Delivery time (transport): 4–6 business days (Monday–Friday)
• Free shipping: Applies to all orders within The United Kingdom.
• Total delivery time: 5–9 business days (Monday–Friday) until the order arrives

Cancellations

Need to cancel your order? No problem! Just send an email to info@elekta-fashion.com  before your order ships (usually within 1-3 days).

If you're late, it's not the end of the world - you can still return your order, but you are responsible for the return shipping cost.

Faulty or Damaged goods

Has the package arrived but something is wrong? In most cases, the fault is ours – for example, the wrong size or color. Contact us within 30 days of receipt at info@elekta-fashion.com.

Please include pictures, your order number and a description of the problem – we will resolve it immediately.

Delayed orders

Your order should take a maximum of 9 days to arrive (counting as a maximum of 3 days for handling and 6 days for shipping).
If there is a delay (and you don't live in the middle of nowhere), please wait an additional 3 days and then contact us - we will investigate the matter.

Contact us

Phone Number: 
E-mail: info@elekta-fashion.com

Monday - Friday: 08:00 am - 5:00 pm
(GMT+0:00) Greenwich Mean Time (United Kingdom)

We will reply to your messages within 24 hours on business days.